Last updated: 6 September 2026
1. About AAVUNO
AAVUNO is an online shopping platform serving customers in Bangladesh. Our website address is aavuno.com.
We respect the privacy of our customers and website visitors. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we protect it when you visit our website, place an order, or contact us.
2. Information We Collect
When you use AAVUNO, we may collect information that you voluntarily provide to us, including:
- Your name
- Mobile number
- Email address, when provided
- Billing and delivery information
- Delivery address
- Order and purchase details
- Messages or enquiries submitted through our Contact page
We may also automatically receive limited technical information such as your IP address, browser type, device information, cookies, and website usage information where necessary for website operation, security, analytics, or functionality.
3. How We Use Your Information
We may use your information to:
- Process and confirm your orders
- Arrange delivery of purchased products
- Contact you regarding your order or delivery
- Respond to questions and customer-support requests
- Operate and improve our website and services
- Prevent fraud, misuse, or security problems
- Maintain necessary business and transaction records
- Comply with applicable legal or regulatory requirements
We do not sell your personal information to third parties.
4. Orders and Delivery
When you place an order, we collect the information reasonably necessary to process and deliver that order. This may include your name, mobile number, delivery address, and order details.
Where necessary to complete delivery, relevant information may be shared with courier or delivery service providers. We provide only the information reasonably required for them to perform the delivery service.
5. Payments
AAVUNO may offer payment methods such as Cash on Delivery and other payment options made available on the website from time to time.
Where a third-party payment provider is used, payment-related information may be processed according to that provider’s own privacy and security practices. AAVUNO does not intentionally collect or store sensitive payment credentials that are processed directly by an independent payment service provider.
6. Contact Form
When you contact us through our website, we may collect your name, email address, message, and any other information you voluntarily include in your enquiry.
We use this information to respond to your request and provide customer support.
7. Cookies and Website Technologies
AAVUNO may use cookies and similar technologies that are necessary for the website and online store to function properly. Cookies may help with features such as shopping carts, user preferences, website security, and site performance.
Where analytics, advertising, or other optional technologies are introduced, their use may also involve cookies or similar technologies.
You can control or delete cookies through your browser settings, although disabling necessary cookies may affect some website functions.
8. Sharing of Information
We may share personal information only when reasonably necessary with service providers that help us operate our business, such as:
- Courier and delivery providers
- Website hosting and technical service providers
- Payment service providers, where applicable
- Professional or regulatory authorities where disclosure is legally required
We do not sell or rent customer personal information for third-party marketing.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order processing, customer support, business records, security, dispute resolution, and applicable legal or regulatory requirements.
Information that is no longer reasonably required may be deleted, anonymized, or securely retained where required by law.
10. Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
11. Your Privacy Choices and Requests
You may contact AAVUNO if you would like to ask about personal information you have provided to us or request an appropriate correction, update, or deletion, subject to applicable legal, transactional, and record-keeping requirements.
12. Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services. Their privacy practices are governed by their own policies, and AAVUNO is not responsible for the privacy practices of independent third-party websites.
13. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, business practices, or applicable requirements change. The latest version will be published on this page with an updated revision date.
14. Contact Us
If you have questions about this Privacy Policy or how AAVUNO handles your information, please contact us:
AAVUNO
Website: aavuno.com
Email: aavuno@gmail.com
Mobile: (+880) 01711016012
Service Area: Bangladesh